Cybersecurity
Training Outline
Cyberattacks can disrupt water and wastewater operations — this course teaches operators the best practices to prevent them. Learn the specific threats facing utilities, from phishing emails to unsafe remote access, and how to apply cybersecurity measures around passwords, backups, software updates, and mobile devices. Includes clear steps to take if a cyberattack is suspected.
- 1
General Overview
- Introduction to Cybersecurity
- The Risks of a Cyberattack
- Cybersecurity for Water Utilities
- Most Common Types of Cyberattacks
- Hackers
- What to do in the Event of a Cyberattack
Chapter test - 2
Best Practices
- Passwords
- Emails
- Data Backup
- Risks of Using Personal Devices
- Access Rights
- Remote Working
- Software Updates
- Downloading Software
- Online Payments
- Protecting Smartphones and Tablets
Chapter test - 3Chapter test
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Learning outcomes
- Apply best practices to avoid cyberattacks
- Identify the main risks of a cyberattack for a water utility
- Describe the appropriate response in the event of a suspected cyberattack
Level
Beginner
Prerequisities
None
Target audience
This course is designed for professional certified water distribution and water treatment operators class I to IV, maintenance technicians
Learning material and method
Video clips with a placement test, practice exercises and a handout
Learning assessment method
Chapter tests (MCQs) with a minimum score of 70%
Test your knowledge, validate your skills
Engage with interactive quizzes designed to boost retention and track your learning along the way. Once you've completed the training, a final validation step confirms your progress and helps demonstrate your skills with confidence—making it easy to showcase what you’ve learned.
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